App Review
We will review the TT Lock app's usability, design, and functionality and provide improvement recommendations. The TT Lock app is used to control smart locks and can allow you access from anywhere in the world. The app can be used across multiple systems, such as Android and Apple. The company designs and develops hardware and software for smart management smart locks for smart hotels, homes, and employee attendance systems.
Usability:
TT Lock provides the user with peace of mind by giving guest access from anywhere at any time. It provides lost options that allow you to create eKeys, passcodes, RF Cards, and fingerprint access. The app also offers features that will enable you to to generate passcodes that are permanent, timed, custom, recurring, and for one-time use. The app provides options for multiple locks and, a message center, and numerous settings. The app doesn’t give a smooth and straightforward way to generate schedules and other functions. It is easy to maneuver from one option to another but provides vague instructions within the app.
Design:
The app's design is simplistic and consists of 3-4 colors. The app doesn’t have a modern feel and reminds you of old-school technology. The design doesn’t indicate if the door is locked or unlocked. When comparing the design to other apps, you would question its quality and the year it was designed. The app could use an overhaul and a complete redesign.
Functionality:
The app isn’t cross-functional and works with other devices or allows you to pair with other devices. The app has grammatical errors that have caused user misunderstandings and mistakes within the instructions. The app has communication issues with its devices and sometimes does not connect. The unlock function doesn’t work on most attempts and loses its wireless connection often. The TT Lock notifications don’t work in most cases and fail to work with Alexa during most attempts. The app doesn’t provide the best security, has been hacked, and is vulnerable to DDoS attacks.
Recommendations for improvements:
After reviewing this app, I suggest going with a different company, but when it comes to the app, I will start with the following. The app should improve its security and then fix the communication problem. This would allow the app to function much smoother and give the user peace of mind regarding safety. The app could use a complete makeover and redesign. I would create a user-friendly layout and design the app to communicate with multiple devices. Adding more colors to the app and pictures would be helpful. The inter-operations of the app should be designed to operate in a more straightforward way. When creating a timed schedule in the app, it would be helpful if you could enter the inputs manually. The app should allow you to delete items and settings quickly. The app overall isn’t that great, but with some work, it can be developed into a great system by repairing the issues.
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